Specific duties:

• Ensures suppliers meet ISO9001/TS16949 requirements. Develop suppliers to meet increasing quality requirements/expectations.
• Prepares and maintains policies, procedures, and manuals for North America on the determination of new supply sources, supplier quality relations, standardization of measurements, and acceptable criteria of materials.
• Conducts audits of suppliers' quality control systems, quality capabilities, processes, and facilities, which may involve exposure to a variety of environmental conditions. Determine advisability of changing or adding sources of supply.
• Interfaces with plant personnel to resolve chronic or major supplier issues and verify that suppliers understand process/product requirements.
• Reviews engineering specifications to determine suppliers' abilities to meet parameters and reviews new and modified product designs from a material standpoint advising modifications when necessary.
• Administers NA Supplier Performance programs for critical material and all nonconforming material. Monitors suppliers' corrective action plans and tracks supplier ppm's

ISO/TS 16949:2002 Lead Auditor

• Scope
• Normative Reference
• Terms and Definitions
• Quality Management System
• Management Responsibility
• Resource Management
• Production Realization
• Measurement. Analysis and Improvement
• How to manage Internal Audit Team
• How to setup an Internal Audit and Conduct Internal Audit
• How to write-up findings and communicate
• How to conduct an Opening Meeting
  · How to conduct a Closing Meeting
  

Definition:

ISO/TS 16949 is the only standard recognized worldwide related to quality management as it applies to any organization active in the automotive/motorcycle supply chain. It is based on:
1. The eight quality management principles (all fundamental to good business practice): /Customer focus /Leadership /Involvement of people /Process approach /System approach to management /Continual improvement /Fact based decision-making /Mutually beneficial supplier relationships
2. Fulfilment of customer specific requirements.

Who should take this online training?

• You want to quickly and efficiently understand what ISO/TS 16949:2002 and ISO 9001:2000 are about.
• You want to upgrade your knowledge and expertise from QS 9000 or ISO 9000:1994 to ISO/TS 16949:2002.
• You do NOT have time to allocate a full day to take a LIVE class on ISO/TS 16949:2002.
• You want to train more of your staff on ISO/TS 16949:2002 economically and without having to immobilize them in a class for a full day.
  
  

What the Participant Will Learn

The requirements of ISO/TS16949:2002

• How to prepare to conduct an internal audit
• Communication before and during the audit
• How to manage audit meetings
• How to properly write findings; major, minor, observation, & opportunity for improvement
• How to manage the documentation and records surrounding the internal audit activity
  

Upon completion, you will be able to:

• Ensure implementation is effective and practical
• Minimize wasted effort
• Plan, organize and support transition efforts
• Recognize pitfalls and avoid them before they happen
• Understand customer satisfaction & continual improvement
• Recognize and take advantage of opportunities to add value to the auditing and implementing processes
• Review and evaluate documentation for effectiveness and compliance to the standard
• Use common sense interpretations of the intent of the ISO/TS 16949:2002 clauses