Upon completion, you will be able to:

• Ensure implementation is effective and practical
• Minimize wasted effort
• Plan, organize and support transition efforts
• Recognize pitfalls and avoid them before they happen
• Understand customer satisfaction & continual improvement
• Recognize and take advantage of opportunities to add value to the auditing and implementing processes
• Review and evaluate documentation for effectiveness and compliance to the standard
• Use common sense interpretations of the intent of the ISO/TS 16949:2002 clauses