What are the main points of TS16949 and how will it affect non-automotive customers?

TS16949 represents a significant evolution over the current QS9000 quality/operating standard. TS16949 requires the manufacturer to look at each and every failure mode in detail, and perform studies to identify the root cause of each defect found in the process.
Once the root causes are identified, the manufacturer is required to implement changes programs to reduce these defects. This is a mandatory continuous improvement program that can be measured directly with defect rates. If a manufacturer that is TS16949 certified does not show continuous improvement with respect to defect rates, their certification can be withdrawn.

• Lower purchase prices as the manufacturer should be running at a lower in-process defect rate.
• Lower costs associated with line down issues as late product receipts will be dramatically reduced and nearly eliminated
• Lower reject rates at the end of the line associated with defective products from a TS16949 certified supplier.