What is New in ISO/TS 16949:2002?

Some of the key additional requirements include the need for:

• Focus on involvement of top management and linking the business plan to clearly defined measurable quality objectives.
• Focus on Human Resource management, including processes for defining competency requirements, providing training, and verifying the effectiveness of actions taken.
• Processes to motivate employees to reach quality objectives, attain continual improvement, and create an environment to promote innovation.
• A process to measure the extent to which personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of quality objectives.
• Focus on product and process design.
• Development of suppliers using ISO/TS 16949:2002.